I think their policies suck my unit unit leaked at the door and in the ceiling leaked to all my paperwork all my pictures my kids and my clothes everything I had in there soaking wet and the manager told me that her boss let her move into the unit for $5 more I need to buy me 10 boxes or more to get the 10 percent discount I have the lock that I just purchased the month before I need to buy a new one cuz that one won't work which was $17 I don't have 17 dollars to pay for a lock. I move my stuff in there to be safe and it wasn't. Without receipts they won't help you my receipts were in my paperwork for safekeepingso it's very hard to go there and take care of it and dry things out when you don't have a car.so Had to move my stuff out and I did so on the 5 now she's harassing me for an outstanding bill this just doesn't seem fair how they got to number one I will never know thank you Dana Meadors