Damien D.

Hi I'm in the uk. My girlfriend bought two bags for £8.75 from justfab.co.uk and, to her knowledge, selected not to join the VIP Club. A month later they deducted £35 twice in one day from her bank account. She had to go to the bank to stop them taking further payments.

Their dismissive and uninterested call centre staff insisted she had joined the club twice, despite not having sent her a single email declaring this. They tried to hide behind terms and conditions.

Under my guidance, she wrote to their registered address demanding they repay the money, plus compensation for wasted time. They ignored this so she took them to the County Court, using the Money Claim Online government website.

Suddenly they were keen to pay up, being aware that a Judge would take a very dim view of their little "scheme". A Judge can overturn any contract they deem unfair, and I am sure this would have been the case.

They ended up paying £155, including a court cost of £25.

These are the correct contact details if you want to complain to them formally:

Jo Smith
Office Manager, UK | JUSTFAB.co.uk
E: *******@justfab.com
8-10 Dryden Street, Covent Garden, London WC2E 9NA

His full name is Jonathan.

I have written an e-booklet about how you can do exactly what I did, to get compensation: http://www.amazon.co.uk/Suing-online-made-easy-compensation-ebook/dp/B00O086T4O/ref=sr_1_1?ie=UTF8&qid=*******812&sr=8-1&keywords=damien+fletcher

Hi I'm in the uk. My girlfriend bought two bags for £8.75 from justfab.co.uk and, to her knowledge, selected not to join the VIP Club. A month later they deducted £35 twice in one day from her bank account. She had to go to the bank to stop them taking further payments.

Their dismissive and uninterested call centre staff insisted she had joined the club twice, despite not having sent her a single email declaring this. They tried to hide behind terms and conditions.

Under my guidance, she wrote to their registered address demanding they repay the money, plus compensation for wasted time. They ignored this so she took them to the County Court, using the Money Claim Online government website.

Suddenly they were keen to pay up, being aware that a Judge would take a very dim view of their little "scheme". A Judge can overturn any contract they deem unfair, and I am sure this would have been the case.

They ended up paying £155, including a court cost of £25.

These are the correct contact details if you want to complain to them formally:

Jo Smith
Office Manager, UK | JUSTFAB.co.uk
E: *******@justfab.com
8-10 Dryden Street, Covent Garden, London WC2E 9NA

His full name is Jonathan.