dalida m.

I gave these fellas a one star rating a couple of weeks ago and will now upgrade them to 5 stars. I have now received my LG Flex and it is great, no doubt about it. Once they figured out what they were doing (or weren't doing) over there, Goergein particular snapped into action and got the cell phone to me in 2 days via FedEx, plus he agreed to refund my shipping charge. He also said he would compensate me with some goodies. The problem, as I see it, is that these folks struggle a little with the right hand knowing what the left hand is doing, and they need to get better at knowing exactly where the order stands and at giving actual and factual information to the customer when it is requested. Two different people on the phone told me the unit was "on the way" when it was not. In this day and age of computers and tracking, everyone in a company of this type should know exactly where the unit is -- from warehouse to dock to truck to customer, and if they don't know for certain, they should not make any representations to customers at all. But the Cell phone arrived in perfect shape and it is just stunning, no doubt about. It was worth going through the inefficiency because the price was so good and if celltoget.com gets the kinks out of the system, they'll be the place to go to. The question is, will they?