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dale l.

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3 Reviews by dale

Vidals Pets

  • Vidals Pets

“2 orders placed last May... still nothing.”
6/25/15

First order possibly resent? We'll see?. Second order a no show as well. Found a site for international consumer protection..."ACCC". Or... Australian Competition and Consumer Commission. Gives the ability to file complaints etc. Complete with phone #'s etc. Really disappointed in service. Vidalspets used to be dependable. ACCC overseas # +61 2 6243 1305 and info center 1-300-302-502. Also scamwatch.gov.au to get a complaint form. Google them. Wondering if there's a mail fraud complaint here. Maybe Royal Post would be interested to hear of place... HMMMMMM

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Helpful  (5)
Thank you
Walmart

  • Walmart

“Great selection and customer service”
6/5/15

Use their online shopping site often.My purchases are always ready for pick up at my location and if there is a problem, customer service desk always willing to help.

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LiveCareer

  • LiveCareer

“Scam”
6/5/15

Used their site for a once needed resume. Did not see anything about recurring charges and only just realized they have been billing me almost $40 a month until I just cancelled account. They stated that it is not in fine print and clearly stated under terms of service! Really!? Guess I better get out the white cane and my seeing eye dog because I sure didn't notice it. STAY away from this company!

Helpful  (4)
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Laura T. – LiveCareer Rep

Hi Dale I.,

I’m very sorry that you have had this experience with our service. We explain that the subscription is auto-renewing. We state this on every page in the purchase process and we send a payment confirmation email stating the date and amount of the auto- renewal. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings.

Cancellation should take place on or before the 14 day period is up.

We are very committed to providing great customer service and customer satisfaction, and again are very sorry that you had this experience. We take all feedback very seriously. It will be forwarded to our Marketing Team. Please contact me directly if you have any further issues. You can email me at anna.b@livecareer-support.com

Best regards,

Anna

LiveCareer

dale Has Earned 9 Votes

Dale L.'s review of LiveCareer earned 3 Very Helpful votes

Dale L.'s review of LiveCareer earned a Fraud Buster vote

Dale L.'s review of Vidals Pets earned a Fraud Buster vote

Dale L.'s review of Vidals Pets earned 4 Very Helpful votes

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Tari B.
0 Reviews
7 Votes

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Michele R. reviewed Vidals Pets
8/10/16

I wish I would have done my research before placing my order with vidalspets.com. I've ordered...

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K H. reviewed Vidals Pets
8/8/16

Scam scam scam! Do not use this site!