Daisy W.’s Reviews of RoseWholesale & more

Daisy's Profile

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4/21/16

I should have known better after the first incident. Ordered a beautiful dress for a wedding I'm attending, and after several weeks still hadn't heard anything regarding order. Only stated on site it was "Processing". So, I contacted them inquiring when I'd receive the order. Finally, I get a response saying the regretfully cannot send the dress I ordered and would give me credit for something else, or I could just pick something else. Of course, no mention of a full refund. So, I chose something else. It arrived within a couple weeks, but when I went to try on the dress - I unzipped the dress to try on and the zipper busted. So infuriating! I've tried reaching out to them to see what they'll do to remedy this, but have heard NOTHING but ABSOLUTE SILENCE.

Don't waste your time, or your money. It's not worth it.

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Thank you

CustomerService R. – RoseWholesale Rep Over a year old

Dear Daisy,

We regret that our service and the items did not meet your expectation.

Please understand after we receive your order, normally it will take us some time to prepare the items.
We have taken care of your complaint and offered a resolution via the ticket center. Could you please check your Rosewholesale account and answer to us?

Thank you very much for your collaboration.

Kind regards,
Rosewholesale.com Customer Service