Dabbin C.’s Reviews of RoseWholesale & more

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RoseWholesale

Discount Clothing

“Why do they need your personal card and ID info after they got paid?”

9/11/15

I spent around $70 worth of merchandise a few days back. Paid for the expedited shipping and lo and behold! 5 days later my order was not shipped. When I inquired as to why it wasn't shipped, the answer was that they needed to "verify the autenticity of my purchase". Keep in mind that they already got paid via Paypal, and the whole point of using paypal is that you don't have to post your personal info all over the web. They state that it will not be shipped until I provide this information. I will certainly NOT give out my data so I'm in the process of asking for my money back via paypal. This site soo smells like scam...

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CustomerService R. – RoseWholesale Rep Over a year old

Dear Dabbin C.
Thank you for notifying us of your complaint. We strive to provide you with the best possible service, and when you feel that it fails to meet your expectations, it’s important for us to know.
We regret any inconvenience or frustration that your experience has caused you.
But, we must clarify that:
We are NOT a con. We really do not need to risk our reputation over a single order. Nevertheless, we respect your opinion. It will be nice if you can respect the opinions of other reviewers too because it is not fair to accuse other honest reviewers of being liars.
Our intention is simple: to make every customer completely satisfied with their purchase and to provide the best shopping experience possible.
Kind regards
Rosewholesale Customer Service