The website is borderline okay if you are looking to buy a dell computer. HOWEVER, do not call customer service and attempt to ask any questions expecting any sort of straight answer! I called, asked my questions. Got transferred, asked them again. Got answered with questions and attempts to upsell me when I couldn't evwn decide for sure what I wanted because I couldn't get my questions answered! Then I hung up out of frustration and they called me right back. U nevwr provided my number. Thwn they proceeded to call back just before 11pm which is NOT okay unless it is an emergency and. You are family for Pete's sake! Bad bad bad!