I am extremely disappointed with ValoreBooks. I mailed in a textbook that was literally only used for a 3-day class. It was like new! I even included the un-used audio discs as a bonus! I received a notification that they were rejecting the book and that I would receive it back within 45 days. They received the the book back in March and I am STILL waiting for it to be returned. I would not recommend doing business with this vendor. I wish I had just sold the book myself on eBay!