I ordered a chair from wayfair's birchlane site on nov 28 and was told it would be delivered Jan 15. Months after the promised delivery date I received the wrong chair. Returned it. Waited an additional month and a half. Received the wrong chair again. They did offer a discount when asked but it was for %15 which is less then the multiple sales discounts they have offered over the span I have waited and certainly my time is worth more. They do not fulfill their promises and do not go out of their way for customers.