Cynthia K.

I'm beyond frustrated NMR. I filled my cart twice today; actually three times counting last night. Your site is beyond difficult to surf (ie repetitive & sold out items are an abundant waste of time) and when 5 of 9 items oddly disappeared from my cart at checkout, it took me another 1.5 hours to SCROLLL thru to relocate them. UGH but I was already invested (time wise; not funny) so I trudged forward.

Finally ready to check out AGAIN - yep, sign in error. UNCLE! I'm going back to Beyond The Rack. Best part, as I typed this I received an email warning time was running out to complete my order. Are you kidding me!?! When I clicked the linkless than 5 minutes later, my cart had emptied. Yes, I contacted them with this very complaint.

QUESTION: Why not enable a search query and avoid duplicates and unavailable items. The savings drew me but the headaches and time warp lost me. I want my afternoon back!