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Cynthia k.

Contributor Level

Total Points
82

1 Review by Cynthia

  • Mpix

3/21/16

I use to love Mpix. I have some amazing photos in my house by going through Mpix. This past week
Is the second time in about two years that I received picture that were not what I paid for. When I tried to get a refund I was basically told to pound sand. They want me to jump through hoops and even pay to have the photos sent back to them. As long as your picture turns out good, then they are good. If they mess up your pictures your in for a long battle to get your money back. Very poor customer service!

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Matt S. – Mpix Rep

Hey Cynthia! I apologize for your experience. Please send our customer service team an e-mail at customerservice@mpix.com so we can look into your experience.

Cynthia Has Earned 2 Votes

Cynthia K.'s review of Mpix earned 2 Very Helpful votes

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