Cyndi B.

I just had my first and Last shopping experience with ASOS! As the old saying goes if it's to good to be true it is the case! Deceptively untrue in my experience.
As they sell good brands I was called into thinking they may be another great online option like The Iconic or Surfstitch but NO way ASOS has proved absolutely terrible in more ways than one!
Start with the Customer Service- rate it at a 1 out of 10.
Email them and expect a generic response that does not provide an answer let alone a solution or even any individual review of your case.
Do expect a patronising ignorant reply. Eg click here and you will see a size chart! Oh really Sherloch you do not think I didn't look at size charts and reviews of show sizing before ordering 6 pairs of men's shoes?!
So as for the shoes. Yep 6 pairs of them ordered each pair as per each males usual size. Ensured I knew their European size and their UK & US size. Looked online at customer reviews which mentioned ASOS shoes were tts... We get the shoes and NOT one pair fit one person. Each and every pair are TOO small this shows consistency.
I write to ASOS and they suggest I look at size charts!
Disgusting and disgraceful response! What a joke. I shop online on a weekly basis and have only come across one or two as dreadful. Will not be back!