Cyndee I.’s Reviews of BeenVerified & more

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“WOW!”

9/16/14

WOW! I HAD THE SAME PROBLEM LIKE EVERYBODY ELSE! THIS IS SO SAD THAT WE CANT GET THE SATISFACTION THAT WE NEED (WITH $22.86/MO) I COULD SAY WITH BEENVERIFIED YOU'LL WASTE YOUR MONEY AND TIME! I SEARCHED FOR PEOPLE TO HIRED ON SINCE I NEED A NANNY THAT I COULD TRUST! SURPRISINGLY, I FOUND NOTHING ON THEIR BACK GROUND WHICH MAKES ME THINK THAT SOMETHINGS WRONG. I SEARCHED THE PEOPLE THAT KNOWN AS CRIMINALS AND NOTHING SHOWS UP ON THEIR CRIMINAL BACKGROUND! IT MADE ME SO DISAPPOINTED! I CALLED BEENVERIFIED (ASSISTED BY THE NAME "CODY"), HE SAID SINCE I ALREADY SEARCHED 6 PEOPLE HE COULDNT GIVE ME THE WHOLE REFUND BUT I COULD CHANGE MY PLAN TO THEIR LOWEST PLAN WHICH IS $8 SOMETHING. I DONT HAVE ANY CHOICE BUT TO REPLAN SO I CAN GET AT LEAST HALF OF MY MONEY BACK! BEENVERIFIED DISAPPOINTED ME SO MUCH, I WONT REFER THIS TO ALL MY FRIENDS AND ALL THE COMPANIES I WORK WITH.

Tip for consumers:
BIG NO! NOT WORTH IT ALL!

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Helpful (20)

Thank you

Carla S. – BeenVerified Rep Over a year old

Hi Cyndee,
I'm very sorry to hear this was your experience. We will certainly review the call with the agent to help ensure the best possible service to all of our customers in the future.

Please be assured that your account was canceled, as you requested, and I have refunded the balance so you have been refunded the $22.86 subscription purchase in full.

I'm sorry you were unable to find the information you were looking for in some of the reports you ran. Based on your intended use case, BeenVerified would not be the appropriate service for you. BeenVerified is not a consumer reporting agency and may not be used for any FCRA (Fair Credit Reporting Act) related purpose. It is outside of our Terms of Service to use BeenVerified to screen a tenant or anyone you wish to hire, including a nanny. I apologize for any confusion or misunderstanding.

Please be assured your account is canceled, the subscription purchase has been refunded and you will not be billed again.

If you have any additional questions, please feel free to contact us at support@beenverified.com.

Best,
Carla
BeenVerified Customer Care
support@beenverified.com
1-888-579-5910