Ice ordered several things from Zulily some I was pleased with quality and price, and some were horrible. I usually use the size charts as a guide but forget about it because they aren't accurate. I did receive a store credit fir the items I wasn't satisfied with. And I also learned that if you refuse the order when it's delivered you won't be charged. I haven't tried that yet so be careful if you do. I can say that I did receive a great deal on the American doll items. I just take my chances with this company.