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C W.

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1 Review by C

Groupon

  • Groupon

“Ideeli sucks”
1/14/12

Ideeli sucks. Bottom line. I had to contact customer service several times about an item that I was charged for, but never received. After several weeks I contacted them again about a refund. 2 weeks later received refund for the item only - no shipping not even tax. I will not buy from them again. It's just too hard to get good customer service.

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Helpful  (1)
Thank you
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DeeDee L. – Groupon Rep

Hi CW,

I'm so sorry to hear you're less than thrilled with our customer service. If you'll be so kind as to send me the order details, I'm happy to look into this and work to make it right. I look forward to hearing from you.

Best,

Jason Faria
Sr. Manager Customer Service

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