C V.

BE AWARE of this website and don't do business. First of all they don't have a phone number, so if you have issues and want a speedy reply you have to wait a couple days to receive an email from them. I had bought a laptop screen from them and received it damaged. I sent it back to them and they agreed to send me a second one. The second screen I received was totally different. The make/model/appearance was totally different from my original screen. When I contacted them, they told me that they didn't have my screen in stock and that it was a rare screen to get. So I asked them if they sent me a wrong screen knowing that my screen was no longer in stock at the time and yet they ignored my question and suggested to give me a refund. Here lies the next problem. When they issued me the refund, they decided to keep the shipping amount for themselves saying that if they issued me the full refund then they will lose money because they already paid the shipping carrier. This site would rather gain money then gain good customer satisfaction. I told them I should receive my full refund and not a partial refund because this mistake was committed by them and not me. After a dozen emails to them and was going no where I finally contacted paypal.com to set up a claim. Once I did that they finally issued my full refund to me. If only I could've done this earlier. In summary, this company has horrible customer satisfaction ethics and is horrible at communicating. BE AWARE with them.