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Atrocious online shopping experience. I ordered from them because I wanted a special clock and they ship to Canada. Almost a month later, it came defective with a clear scratch mark on the frame. The person who finally answered my call said "I think it's okay" after seeing the photo and said that they won't be making any kind of refund or replacements. WHAT IS THAT SUPPOSED TO MEAN? Never go to this site. I should look harder for places that shipped to Canada because I found Cowcow.com and will now be trying them. THANKS CAFEPRESS YOU JUST LOST A CUSTOMER. But now you don't care about that right?
Curtis J.'s review of CafePress earned 2 Very Helpful votes
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Curtis, We apologize that you received a clock that was damaged. Furthermore, we are terribly sorry to hear you were not properly assisted by customer service. We would like to look into this! You can respond to this comment or reach out to us on our Facebook page by sending us a private message. Please include your order number in any response you give. We will definitely take this information to our customer service management team and further investigate. Once again, we apologize for any inconvenience this may have caused and we look forward to assisting you!