Cullen M.

Ok. Here's my honest review of Virool after spending nearly $5k with them.

Pros:
- Great customer support - I was able to chat with an agent on the website, I called the company a few times and all of e-mails were responded to promptly.
- Easy to use platform - it's fairly intuitive all around
- Slick Analytics - you can see how many people shared your video on Facebook and where people are watching the video from
- Transparency - I could see which sites and apps my video appeared on

Cons:
- Targeting can be confusing - when you want to target specific audience, it took me a few tries to figure out which sites were driving the most engagement.
- Reps are new - I know it's a startup, but to some of my questions the reps had trouble finding the best answers. Sometimes, they had to defer to management before coming back to me with a good solution

That's about it. Overall, I think it's a great product and good self-serve tool for video marketers (like myself), but there's still some improvements the company needs to make for me to give them 5*.