Crystal S.

Tinydeal offered me "express shipping" (8-12 day delivery) for which I paid for just to find out that it was going to take all month to get to me, if it even does. I tried to email them and have receive no response other than a shipping address confirmation, auto responses telling me their hours of business, and advertisements. When emails failed to work I got in contact with a customer service rep who kept copying and pasting the same things over and over. When I finally got her to "help" me she gave me some stupid tracking number that didn't even match the original number given to me when my order "shipped". It says on my invoice that the order shipped on the 1st and she insisted that it shipped on the 3rd. She also proceeded to inform me that they answered my emails and when I checked all of my folders I didn't have any. I have been on them for days about my order and can not get a direct answer as to how to track my order correctly, how to get a refund, and why no one will answer my emails. The customer service reps also will kick you out of a chat with them at any time and will not allow you back on even though the site says they offer 24-7 live chat services. BE PREPARED TO WASTE YOUR TIME AND MONEY IF YOU ORDER FROM HERE. It is infuriating to try and get anything solved. Do not order from this site!