Crystal S.

My boyfriend ordered me flowers on Feb 3rd, a stargazer & lilies bouquet, the one they actually use as a cover for their website. He asked for them to be delivered on the 13th (hoping to avoid the 14th rush and error proofing his order). He ordered on the 3rd, I didn't get anything the 13th or the 14th. He called on the 14th and asked what happened. They told him that they didn't know and they would get something out to me on the 18th. So I got a dozen 1/2 dead roses delivered on the 19th, in a chipped vase and I must say that the lack of care was extremely obvious on ProFlowers end. Nothing Pro about what I got. Oh and I should mention that one of the roses was so bad it had to be thrown in the trash. Shame on you! Pathetic. My guy would never allow delivered flowers to be my only gift, but others do. They're expensive and when you pay $35.00 for delivery alone you better make it right! He called and attempted multiple times to get them to fix this and this was their version of fixing. :( Don't even ask about a refund, they'll offer you $0.48 cents!

I've read through a bunch of the reviews. The only 5 star reviews are written by people with odd names and they all use the same broken English to say how fast, efficient and great their products were. Clearly they ordered from somewhere else. LOL JollyChic is clearly monitoring this site and doing a bad job of it as they don't seem to read anyone's review and everyone gets the same replies. Just wanted to put that out there.