Cristy T.’s Reviews of NoMoreRack & more

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NoMoreRack

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“My experience is pretty much the same as everyone else”

12/19/13

My experience is pretty much the same as everyone else. I placed my order on 12/8 thinking I would have no issues getting my order in time for Christmas, how wrong was I. Customer Service doesn't exist. I sent an update request on Sunday and got a bogus tracking number this Tuesday showing my stuff had been delivered to La, I live in FL. I tried calling, sent 2 more emails, and tried the live-chat. Nothing! I didn't finally get a real response from them with a valid tracking number until today after I placed a dispute with PayPal. Never again buying from them.

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Vincent D. – NoMoreRack Rep Over a year old

Hi,

We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!

To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.

We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.

Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.