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Cristina N.

Contributor Level

Total Points
87

1 Review by Cristina

  • DressLily

11/20/14

Don't. I ordered a bunch of things months ago, in march, about 170 euro worth. After waiting over a month, i sent them a msg, got replies that my order was only just being processed :) after one month and they were gonna ship it in one week... I don't even know how long i waited after that, but when i did get it, it wasn't everything I had ordered, only half of it. I sent them a msg again, they said the rest of the items weren't on stock anymore, and asked me if I wanted my money back or choose other products, I asked for my money back. Never got it. End of story.

Service
Value
Shipping
Returns
Quality
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CustomerService R. – DressLily Rep

Dear Cristina N.,

Thank you for your valuable feedback.

Could you please offer us your order number so that we can check for you?

We would be grateful if customer could please continue the communication with us in support ticket(s), so that we can work together to reach an acceptable solution. We are committed to assisting every customer at any time. Many thanks.

Best Regards
Customer Service from Dresslily.com

Cristina Has Earned 7 Votes

Cristina N.'s review of DressLily earned 7 Very Helpful votes

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