It clearly states that you have to join vip to get the good deals. Or I just read carefully before entering my card info into a website. You have five days to push a button to skip the month so you won't be charged. I also have a alarm to remind me. The one time I did forget, yes it kind of sucked that the money was taken out but that was on me! I forgot. However it forced me to get a cute pair of heels which I loved. Quality is great for the price and i have never had a issue with shipping. Everyone I know always loves the shoes I buy from them and I always recommend the website.