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Absolutely horrible experience with the 'Book it Now' payment option.
They are reasonably pleasant and efficient in taking your payment, but apparently have no systems in place to actually confirm whether or not the property you want to rent is actually available or not!
They should not be taking payment without this capability, and should immediately remove the 'Book It Now' feature.
Craig E.'s review of HomeAway earned 12 Very Helpful votes
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Management was rude and deserted her position and left friends in charge. She made jokes about...
