I was a little bit worried from ordering from this website to buy a jacket from america. After i used the buy for me service i paid them for the item and then the next working day i received a email saying it had been ordered for me. Once they received the item i was informed right away and i was able to arrange delivery to my uk address. It all took about 2 to 3 weeks to get to me, most of the wait was from the company i bought the jacket from and not comgateway. All in all i am very happy with comgateway and i carn't conplain about the service they gave me it was top notch