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Horrible scam. Who would knowingly pay $34.95 per month for a resume service? My teenage son searched for "free resume" help and came upon this site. He thought he was agreeing to pay $2.95. He was charged several months for the unused subscription before it was cancelled. It cost him more for the "free resume" service than he earned at the summer job he got as a result.
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The CV review I originally paid for was vague and uninformed. Lots of "in this section what you...
Cv has been submitted 2 weeks ago,guaranteed 2-3 bus.day to be corrected. No-one answered the...
Dear C R,
Thanks for your comments.
The free account is the ability to try out the Resume Builder to get a feel for how it works, and see what it has to offer before deciding to purchase. At this time we offer free text (. Txt) download of your resume, but if you want to print a resume to bring to an interview, email your resume/cover letter, or download a professional looking resume then you do need a subscription.
We are very clear that when you subscribe there is an auto-renewing feature for which you can cancel anytime and if you don’t cancel your subscription, we will bill you at the monthly rate of $34.95. We state this feature on your payment confirmation page and again give you this information when we send you your payment confirmation to the e-mail address that you use when you signed up. We give you multiple ways to cancel your subscription: By calling our customer service number by live chat, by e-mail or you can even go to our website, where there is a self-cancellation feature under the “My Account” section to avoid incurring this charge if service is no longer needed.
A monthly subscription to Resume Builder makes tailoring, customizing, and creating cover letters and resumes really easy and fast. Many of our customers continue to use our service for several months during their entire job search
If you have any questions regarding your subscription our customer service team is available 18 hours a day, 7 days a week from 6am- Midnight EST at toll free 1-888-816-0576 or through live chat on our site. If you prefer you can send us an email to: customerservice@livecareer.com
Best Regards,
Livecareer