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courtney t.

Contributor Level

Total Points
82

1 Review by courtney

  • LiveCareer

9/26/14

Of course when my husband said it would only cost $2.00 to perfect his resume, I handed over my credit card without thinking. Man did we get fooled... After he found his job, and thought he cancelled his account. I realized they had been charging me $40/ month for the past 2 months >:(

I really wish I had realized sooner... $80+ bucks is NOT worth the month it took him to find employment, and obviously we were still in debt after us both being unemployed for that month:(

On a side note, my husbands Resume turned out just as good as the one I made for myself from scratch using only Microsoft word, and common sense... Scumbags advertising "free Resume Building" Hah.

Tip for consumers:
My advice would be to keep your credit card info far, far away from these soulless con-artists.

Service
Value
Quality
Thumbnail of user dougj2
Laura T. – LiveCareer Rep

Hi Courtney T.,

I’m very sorry that you have had this experience with our service. I successfully cancelled your account to avoid further charges and processed 2 full refunds in the amount of $71.60 as a courtesy credit. You'll see it on your bank statement within 2-3 business days. I have also sent you confirmation emails for your records.

We are very committed to providing great customer service and again are very sorry that you had this experience. We take all feedback very seriously and hope that you will reconsider your star rating and negative review of our site and service. Please contact me again directly if you have any further issues.

Best regards,

Anna

MyPerfectResume

courtney Has Earned 2 Votes

Courtney T.'s review of LiveCareer earned 2 Very Helpful votes

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