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Courtney L.

Contributor Level

Total Points
80

1 Review by Courtney

  • LiveCareer

12/20/13

Initially, I thought this company stole my money. They did give me the impression that I pay 7.50 per month for a service and can cancel anytime, but took 95.40 from my credit card for a yearly (rather than monthly) subscription. I felt as if I was lied to. However, I called them this morning, and someone picked up the phone in less than two full rings. The lady I spoke to was EXCELLENT. She was kind, and very understanding. She downgraded my subscription, and refunded me 93 dollars. This company is not as bad as first impressions might indicate. I say give them a try. You will hate how the rates are sold to you, but you will love the service.

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Laura T. – LiveCareer Rep

Hi Courtney,

Thanks for your feedback and we apologize for the misunderstanding regarding our annual subscription.

We are very glad that you love the service we provide and how we have taken care of your concern. We also thank you for recommending our site. If you have a Facebook account, please go to our Facebook page https://www.facebook.com/LiveCareer and click on Like. We'd appreciate it if you will write about your positive experience with us on our page.

We wish you best of luck, Courtney! Happy Holidays!

Best Regards,

LiveCareer

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