Courtney H.

I ordered 2 personalized items for an engagement gift, after waiting about 10 days and still not receiving any sort of confirmation email saying my order had shipped or anything, i called in to get some answers. The "supervisor" from California named May was the rudest, most unhelpful and unprofessional people I have ever dealt with. She refused to help me and said they did nothing wrong and basically that I was "$#*! out of luck." I was very excited about my purchase and after this experience I will never order from this site again and tell everyone looking for wedding stuff how terrible this company's customer service is. What a disappointment and still cant get over how disgusting May's behavior was.