Corrin B.

On December 1st I ordered a t-shirt from Redbubble as a Christmas gift for my boyfriend. When the t-shirt arrived on December 14th it looked terrible! Unlike the product image online, the graphic design was impossible to make out on the grey fabric. I immediately emailed the company to request an exchange be sent to me before Christmas.

Dealing with customer service was incredibly frustrating, and in the end also unhelpful. The company doesn't offer a customer service phone number, so I tried for four days to get ahold of somebody via email. Finally, the fourth person I spoke with told me that my replacement would not arrive for the holidays, but they'd be happy to give me a $10 voucher for my frustrations.

I ordered this t-shirt three weeks ago expecting to have a nice gift ready for Christmas. Instead, I'm scrambling last minute to find a new gift since Redbubble failed to deliver their product. After this experience I will not be ordering from Redbubble in the future, so the $10 voucher really just feels like an empty gesture.

I strongly advise you NOT to order from Redbubble! I can't believe that after this many attempts to get my issue resolved, my t-shirt still couldn't be delivered in time!