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I bought some clothes in Febuary 2016 and was told on the website, if I signed up for VIP membership I would get a great discount - so I did. What was not made clear though was, that by doing so they charge your account every month $39.95 membership fee.
I contacted the company as soon as I realized that I had been charged in March and in April. They were rude and unhelpful and told me I knew what I signed up for.
I contacted Paypal and they helped me to contact justfab again. We were in a conference call and the justfab rep was rude again, put us on hold and then told us: sorry but you will not get a refund.
Paypal is now escalating the claim on my behalf!
Unbelievable practices! Don't sign up for VIP membership!
Corinna K.'s review of JustFab earned 6 Very Helpful votes
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