cori c.

I placed an order on December 7 - and it was posted on their website Guaranteed Christmas Delivery if Ordered by December 9.

8 items were ordered on the same order. 6 of the items came - Two of the Google tablets did not. When I contacted the customer service department they claim only one tracking number is issued per order even if the order will come in different shipments. I told them USPS stated different shipments do not have the same tracking number. My concern was the tracking number showed the order was delivered even though it was not a full delivery.

It is still Dec 27 without a resolution or the receipt of my items. These were gifts for my kids, and I had to run to Best Buy on Christmas Eve to get gifts for them. I was very fortunate to have the extra money to be able to do this. I am very sorry for others that believed in this company for their Christmas.

I will not use them again. You can't call them and their online chat doesn't work. And don't bother attempting to call as they won't answer.