Corey M.

5 stars for Bikes Direct. I ordered a $550 Motobecane mountain bike. The bike arrived in 4 days, 3 days earlier than the shipping estimate that I received with my order confirmation. The package had heavy damage on one of the corners from what looked like a drop during shipping. The drop had caused damage to a clip on the front of my fork and deformation of the rotor on the front wheel. I sent an email to Bikes Direct and they immediately got back to me letting me know that a new disk and fork clip were on the way and provided a tracking number. Thanks Bikes Direct! As for the rest of the bike, everything checked out against the specs that were listed on the Bikes Direct website. I've used many of the same components before and everything looks to be in great, working condition.