Because most drivers are not well informed and educated on what it costs to drive every mile, they think that they are making money and continue to devaluate their cars while driving all those miles that don't compensate for all the related expenses. This is a dangerous job that deserves to be paid accordingly. When you are always looking for an address, you are not so attentive to all the dangers of the road. Yet, Lyft and Uber pay little money: about $3.25 for about 20 or 30 minutes of driving. I did some rides that paid $6.00 and took about 50 minutes. Their incentives are very deceiving because they require driving during very heavy traffic hours and not very ideal situations. You need to maintain 90% acceptance which is hard given that often you would have to accept rides that take you very far away, from where you would need to drive back empty, absorbing all the cost. On top of this, Lyft has not customer service. It takes days to get any answers and they are often not helpful. They have no physical locations to go to get problems resolved. I was robbed by a passenger and got absolutely on help from them. They did not cooperate with the police to identify the suspect which they knew. If Uber is bad, Lyft is much worse.
They also use more deceiving practices than Uber. They make you think that you are getting paid a certain amount when in reality that is what they are collecting from the passenger. You don't have access to each ride record on line that you can use to document events during the ride or submit a complain/request.
Stop driving for Lyft or Uber if you are doing it. Any other job is much better because you make some money.