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Constantin S.

1
Level 1 Contributor

Contributor Level

Total Points
247

3 Reviews by Constantin

  • Expedia CA

3/8/17

I bought a vacation in Florida and I expected (after I paid using a credit card) to receive (as in the past) an invoice but after some time, the only information which I've got was the itinerary number. Using this, I logged into Expedia.ca website but to my total displeasure I could see that there was spelled just a total number and some tax number which didn't make any sense. When I've tried to contact Expedia Customer Service by phone, the waiting time was 50 minutes (no typo here) so I decided to quit and never use the services of this company anymore since there are much better options out there.

  • Amazon

4/24/16

The site is safe and customer service will help you whenever you need

  • AliExpress

4/24/16

Very shoddy business. I used AliExpress to buy a part from one of their sellers and after more than a month and a half, I still didn't receive anything (Order **************). All that Aliexpress is asking from me is to be patient but meantime it keeps pushing further the delivery date. As well, AliExpress won't give me a deadline after it will return the money I spent.
After 30 days passed from the purchase date you cannot submit any feedback which regards the sellers on AliExpress because, incidentally the delivery estimation is bigger (in my case was 35 days) thus the sellers will have a 'clean record' without merit. I don't know anyone who will post a bad review before the due date. It seems that all 'good' feedback you're reading is fake.
Trying to contact customer service is moot since you cannot respond to any e-mail sent by this department. E-mails are automatically generated and is mentioned that you cannot reply.
After all this, I decided to cut my losses (it was my first and definitely my last purchase on this website) and move to really honest companies like Amazon or eBay where the meaning of SAFE purchase is treated seriously.
The bottom line is if you wish to have a good buying (read safe) experience, spend a little more and DO NOT BUY FROM ALIEXPRESS
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Finally, after almost two months since I placed the order, I've got the goods. My opinions about the customer service and the rules that generally govern still stand and I won't use AliExpress anymore"

Constantin Has Earned 7 Votes

Constantin S.'s review of AliExpress earned 5 Very Helpful votes

Constantin S.'s review of Expedia CA earned 2 Very Helpful votes

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