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I really don't understand this company. Do you guys really listen to your customer's complaints? I purchased a dress on the 27th of june 2015 and finally received it on the 10th of july 2015. My usual size is US 2 but i ordered a US 4 to my greatest surprise it wouldn't fit, I won't even pass through my hips. I want to return it, can i have the address for return? And i am yet to get my refund for paying for 2-5days shipping which wasn't delivered as requested and up till now the refund Is yet to be credited after getting an email that it has. Expecting your response soonest
Constance I.'s review of TBdress earned 3 Very Helpful votes
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If it is too good to be true then it is. Purchased dress for 208.59 for wedding. NEVER received...
Dear Constance I.
Thank you for sharing your experience with us. Our goal here is to exceed our customer's expectations during each shopping. We regret to hear that you had an unpleasant experience with us and extend our sincere apologies.
We have sent you an email with top solution to your email address: Cigen****@yahoo.co.uk. Please have a check and give us a confirmation back and we will try our best to help you out.
Tbdress service team