Connie R.’s Reviews of RoseWholesale & more

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RoseWholesale

Discount Clothing

“THEY BLOCKED ME ON FACEBOOK PAGE”

9/26/15

They blocked all the insatisfaed clients and eliminate their comments. So you´ll never see them so they can continue cheating the clients.
On site jabber they write back to all the clients as they want to solve the problems only to show they have great customer service.
Nothing as far of the reality.

Tip for consumers:
THEY BLOCK YOU IN FACEBOOK TO NOT TO PUT FEEDBACK AND ELIMINATE THE COMMENTES ON THE WEB PAGE.

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Thank you

CustomerService R. – RoseWholesale Rep Over a year old

Dear Connie R.
Thank you, we always welcome feedback from our valued customers.
We would like to extend our sincerest apologies to the customer. We want every customer to be happy and clearly this is not the case here.
We fell short of our own standards because the customer is disappointed in us, and, for that, we are extremely sorry. We will work together with the customer to resolve the issue as best as we can and as quickly as possible.
We will be more than happy to contact the customer directly to reach an amicable and acceptable solution. We will learn from this experience and ensure that steps are taken to prevent it from happening again.
Kind regards,
Rosewholesale Customer Service