Connie G.

Sandals4LessSERVICE - As of today 4/8/09, I have paid for and continue to wait for delivery of a pair of Birkenstocks orderd on 3/4/09 from this site. They do not return phone calls. Their "contact us" section of the site contains no direct email address. When you hit submit, you are given a standard -"we will answer your query as soon as possible".
This is not customer service. In fairness to them, half of my order arrived immediately. However, when one spends $179.00 to a vendor not visited before, it is critical for them to establish trust. Even if I received my product hand-delivered today, I will never buy from them again.