We've been with ebay for 15 years now, thru the growing pains and built a viable business that employees 5 people. If ebay is consistent with anything, it's disappointing sellers.
We are top rated, have been for years, yet every year ebay insists on adding another hoop we must jump thru to keep that status. This year it's the detailed ratings. Last year it was tracking uploads.
We lost our top rated seller status this month because we were closed (and so was our post office) for 2 days due to the ice storm that hit our southern state. Ebay said they would handle it, yet we lost our top rated by. 01% (that was 2 tracking numbers).
Did you know if a buyer returns a brick to you instead of a pair of shoes, you will have to refund them for the brick? Yep, that's what a rep told me last week. We all know the buyer wins, but why bother with the reporting abuse of return feature if it doesn't really matter?
Ebay is a great place to buy, but I tell anyone who asks me about selling to go with Amazon.
We can deal with ebay being probuyer