C M.

What a horrible website and experience. Bought a sweater that was listed for sale, CC was charged, received confer email and thought all was good. Nope couple of hours later received a message from the seller saying "oops I already got rid of that and forgot it was still on Posh... Lolz" are you F***ing serious?! I tried contacting Poshmark since my cards now been charged for something that's never coming (and it was no small charge either) and so far have not received any type of response back. So I guess I have to wait 7 days for the item to not ship, then cancel the purchase thru their crappy site and then wait for my card to be refunded. This was my first and last experience with Poshmark, they SUCK! Probably why they don't have a working phone number... Hacks!

First things first I shop online ALOT and Hautelook has got to be by far the worst shopping experience I have ever had! As a matter of fact this is the first negative review I think I have ever written. That's not to say that I have never been a little let down or frustrated with a purchase before just not to the point of taking the actual time to write a review. However my experience with Hautelook was so unbelievable awful I believe it warrants warning others. I purchased a pair of Muk Luk boots on Oct. 19th promptly paid, received my order confirmation and went on thinking everything was all and well like any other online purchase would have been. After almost 2 weeks had passed and I still had not received shipping info I began to grow concerned so I called customer service. I was assured that everything with the order was fine, they were waiting for the company to send the items to them and I would receive shipping notification soon. Another week and a half passes with no shipping notification. At this point I had already ordered other items elsewhere to compliment my purchase so I send an email. I am then told that the item was there and marked as picked in their system and would be shipping no later than within 72hrs. Another week goes by and no shipping info. Emailed them again and was told the item was due to ship and they would follow up on Tues personally. Well now it's Friday and no shipping or follow up so I emailed them again and was told."oops we didn't have enough of the item so you will get a refund"... ya right. Save your time, money and sanity and shop elsewhere these people are complete HACKS!