Bought a phone and l received it yesterday but the two batteries are dead, they can't keep power for even 30 minutes, so want to know if its possible to return it and get a refund or top up for a better phone. It is a 5.5 inch 3G Unlocked Phone M-HORSE N9000W Android 4.2 MTK6572M Dual Core 1.2GHz 512MB RAM + 4GB ROM WVGA Screen Bluetooth GPS WiFi
Thank you for your important feedback and for letting us about your experience with us.
We want to start by apologizing unreservedly to you for what has happened; it is never our intention to upset any customer.
We had sent an e-mail to you already, please check it and reply, hope we can solve this issue soon
Thank you so much again for bringing the issue to our attention. We welcome all feedback as it enables us to continually improve to provide even better service to all our customers.
We value your patronage and wish to continue serving you in the best way possible.
Dear Cliff,
Thank you for your important feedback and for letting us about your experience with us.
We want to start by apologizing unreservedly to you for what has happened; it is never our intention to upset any customer.
We had sent an e-mail to you already, please check it and reply, hope we can solve this issue soon
Thank you so much again for bringing the issue to our attention. We welcome all feedback as it enables us to continually improve to provide even better service to all our customers.
We value your patronage and wish to continue serving you in the best way possible.
Best Regards
Everbuying Customer Service