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The site says free shipping for certain items and any purchases over $49. My boyfriend and I ordered a bed fame that clearly said free shipping all into the very second we committed to buying it. Once it came in, we saw that the bill was a lot higher! We contacted customer service and they claim that it was not eligible for free shipping even though our receipt clearly stated $0.00 for shipping. Instead, we were charged $125 on top of the price of the bed frame! Don't trust this company.
Cleo N.'s review of Joss & Main earned 15 Very Helpful votes
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I placed an order online during president's day sale. They shipped the wrong item. I tried to...
Will never order from this company again! Waited months for a complete bed and made repeated...
