I couldn't believe how many Better Business Bureau complaints there are against Climber.com in the last year. The mark of a company that actually stands by their service is they're willing to acknowledge both positive and negative consumer feedback. They hang up on you if you call and delete all negative posts from their FB wall. They offer no service, won't let you cancel, and then, after you THINK you've cancelled, they bill you for months of service at one time. True scam artists and generally nasty people.