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Claude J.

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1 Review by Claude

FreeTaxUSA

  • FreeTaxUSA

“Refused to e-file State return after paying!”
4/1/15

Federal Taxes went fine. Wouldn't let me e-file State taxes until paying first (no prob there), After paying, it said there was an error on the W-2 (a box that should have a ZERO instead of being blank). Since I had already filed Federal, it wouldnt let me change that box! Said I would have to mail instead. Cust service refused to refund, saying I paid for the service they offered! So tell me all is good, pay them, then tell me there's a problem?!?! Scammed me outta 13 bucks. Went and e-filed on the state site for free. Took 10 minutes. What a rip off...

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Sam S. – FreeTaxUSA Rep

Claude J., sorry to hear you had an issue with e-filing your state return, we'll certainly look into it and make improvements as necessary to avoid any confusion in the future.

Claude Has Earned 6 Votes

Claude J.'s review of FreeTaxUSA earned 6 Very Helpful votes

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