- Browse Businesses
- Guides
- Beauty & Fashion
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Discussions
- Backed by the National Science Foundation
- Sign up
- Log in
If i could give this business 0 stars i hands down would. I ordered two swim suits which came weeks late and were damaged, the wrong size, and looked nothing like the picture. It has been four months since placing the order and I am still trying to get a full refund for both of the suits which I have already sent back. DO NOT BUY FROM THEM. If anything is wrong, even if it is their fault, they insist on only giving you a refund in wanelo credit. Computers answer your emails and they run you around forever and achieve nothing. One person emails me back saying one thing and then someone else will email back saying another and we just end up back in the same place we started. I wouldn't wish this experience on my worst enemy. Their customer service is the poorest I have encountered in my entire life. Save yourself the trouble and stay away from Wanelo.
Claire S.'s review of Wanelo earned 3 Very Helpful votes
Claire hasn’t received any thanks yous.
Claire doesn’t have any fans yet.
Claire isn’t following anybody yet.
Empty.
This company call Wanelo is a fraudulent, I brought couplea of brand name bags from them since...
Hi Claire - We're definitely happy to help you with any issues you have ordering from stores who sell on Wanelo and I apologize that we have no resolved this for you yet. We recently introduced the Wanelo Guarantee, which ensures that if you don't receive the item you ordered, we will cover the full cost of the order. I will be sure to take over your issue, just please email us at shopping@wanelo.com with "SiteJabber" in the title so I know to pick up your email quickly!