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Cindy W.

1
Level 1 Contributor

Contributor Level

Total Points
301

3 Reviews by Cindy

  • Vestiaire Collective

3/27/23

I had done business (successfully) with a company called Tradsey, they sold out to Vestiaire, and I had a credit of $478.06 which was supposed to transfer over to the new site Vestiaire, I have tried numerous times to contact them, they do not have a phone number, and their website is nothing short of a circle jerk, you have to chose from a menu of options none of which apply to my problem. I reported them twice to the better business bureau and both times they responded they would reach out and help me, which they never did. Stay away

Service
Value
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Vestiaire C. – Vestiaire Collective Rep

Dear Cindy, we are sincerely sorry to hear that you are not satisfied with our services and thank you for taking the time to share your experience
We will keep working to transform the fashion industry by empowering our community of fashion activists!
Your feedback is precious to us and we would like to look into your request. Should you need to contact us, do not hesitate to use our dedicated email form here in our dedicated FAQ article "Contact Us". Our teams will contact you as soon as possible to provide you with an explanation and solution. We thank you for your understanding and cooperation. Best regards,
The Vestiaire Collective team

  • Tradesy

4/27/21
Verified site experience
Reason I chose this business:

I HAVE A CREDIT THERE

  • PurseValley

7/6/15

As an owner of MANY real handbags, I do know quality, and I didn't have a high expectation that this bag was going to be on par with the real bag, but wasn't expecting as low a quality as I received. I wanted to pay with my AMX, as I felt more secure but they talked me into Western Union, which actually worked out fine. The bag came in about 2 weeks which was in a timely fashion. The bag smelled so bad (like toxic plastic), I had to put it in the garage for 2 weeks, which really didn't help. One time I had it and my husband was driving and he said "something has spilled in this car, I think I need to have it detailed", told him not to bother it was my purse. The little lock and key came on a very thin piece of plastic which has already broke. The material of the purse was very pitted, looked like it was left out in a hail storm. While a authentic Birkin bag is over $6000. 00, and this was only $450.00, it wasn't worth the $450.00.

Cindy Has Earned 21 Votes

Cindy W.'s review of PurseValley earned 19 Very Helpful votes

Cindy W.'s review of Vestiaire Collective earned 2 Very Helpful votes

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