As an owner of MANY real handbags, I do know quality, and I didn't have a high expectation that this bag was going to be on par with the real bag, but wasn't expecting as low a quality as I received. I wanted to pay with my AMX, as I felt more secure but they talked me into Western Union, which actually worked out fine. The bag came in about 2 weeks which was in a timely fashion. The bag smelled so bad (like toxic plastic), I had to put it in the garage for 2 weeks, which really didn't help. One time I had it and my husband was driving and he said "something has spilled in this car, I think I need to have it detailed", told him not to bother it was my purse. The little lock and key came on a very thin piece of plastic which has already broke. The material of the purse was very pitted, looked like it was left out in a hail storm. While a authentic Birkin bag is over $6000. 00, and this was only $450.00, it wasn't worth the $450.00.
Dear Cindy, we are sincerely sorry to hear that you are not satisfied with our services and thank you for taking the time to share your experience
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The Vestiaire Collective team