After reading all the terrible reviews I was mortified. I was sick with anxiety about my bridesmaid dress that I had ordered before reading up on JJ House. When I had ordered The dress I had a good feeling about everything, the service was spectacular, live chat about any questions, walking me through my order and calling me at home about the special requests I had. (It was a custom order and they also made the dress longer) I decided to google up the company after they told me the dress would be here in two weeks, which was awesome if it could be here that quickly. But the reviews scared the sh*t out of me. I don't know if I'm easy to please or what, but the dress came in and it's beautiful. The quality is great! My dress was longer like requested and measurements seem good and the colour is what I chose. The dress I chose could use a second strap for better support, but all in all it's great. The reason why I didn't give a full five stars is because the only complaint I have is the customs cost at the boarder. It costed me $75.00 to get the dress at the border. Which caused me to blow past my $200.00 budget. But other than that the dress is great.