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Cindy b.

Contributor Level

Total Points
196

About Me

Lyme patient

1 Review by Cindy

  • Envita Medical Centers

1/10/13

I wish I would have saved myself 50k. I was told I would leave and feel 100%.
I don't.
The clinic is understaffed and works a short day Monday and a short day Friday. It felt like it was more important for the office staff to leave on time then it was for the patient to get the care they are supposed to receive. (at 6 to 8k + per week I think the patient should come first?) Envita needs to find more dedicated front office staff or pay them a full time salary, just throwing out ideas here.
Some of my protocol was forgotten by the doctor, as were some tests and I was told the reason for forgetting: "it's a staffing issue". So, there were no baselines on some of the tests. How can I tell if my test results are showing improvements if I don't have the baseline test?
The clinic is disorganized and seems like high staff turnover.

When we, as very sick patients, go into a clinic and pay thousands of dollars per week, one would think the clinics "NO PERFUME" policy would be enforced. When we complained, were told the staff didn't want to hurt the feelings of visitors of other patients by asking them to leave when they arrived in clouds of perfume. It was better in the staff's sight to shuffle extremely ill patients to other rooms and accommodate the perfume laden quests rather then the patients who were made physically ill from perfume chemicals.

I am a Lyme patient, STILL.

But the worst part of the story is to come. My daughter chose this clinic because she believed Envita could give her quality of life while fighting cancer. She did have previous conventional treatments.
After 4 weeks of treatment at Envita, she landed in the ER and stayed in the hospital for the good share of a month. The hospital stabilized her and sent her home. She died less then a month later.

Looking back, I don't believe Envita had a chance of saving her life. It's a tough call; take away the hope she might have or take 40k of a dying person's money or be honest?
Since the founder would not look me in the eye when I passed him in the hallway, I felt he knew she didn't have a chance to live on this protocol. But it's hindsight.

If I had to do this all over again, I would have her go to MD Anderson or Cancer Care Centers of America. At least at this large clinics they would have done proper testing and probably saved her from a life threatening infection and many blood transfusions. Maybe she would have had some quality of life.

Envita does have 'patient advocates', but I think there is only really 1. The person that we dealt with antagonized my daughter and upset her for no good reason. I finally had to step in and tell the person to do as my daughter asked and it would solve the question at hand.
All in all, it was a very expensive, non productive (especially if you call death of a family member non productive) frustrating 2 months that I wish we could take back and do over.

Cindy Has Earned 76 Votes

Cindy B.'s review of Envita Medical Centers earned 76 Very Helpful votes

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