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They charge me over $70 in monthly fees when I was only aware of a $. 95 trial. Its ridiculous. When I asked to be refunded I was only given $30. Terrible. If you don't cancel the trial within one week they charge you monthly, as well as some friends fee, that was not mentioned in the beginning. It's so obvious that they just want to scam money out of you. If I could give this 0 stars I would.
Cierra L.'s review of Spokeo earned 18 Very Helpful votes
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We're sorry you feel this way and wish to explain; It appears you selected our Single Search with Premium Trial plan, which provided you with an initial $0.95 Single Record as well as additional free Premium access for 7 days. As long as the trial is cancelled within 7 days, the account does not continue. Because your trial was not disabled within 7 days, a $19.95 1-month recurring subscription fee began to charge. Accounts of this type automatically renew if left active to prevent any service interruption. We try to avoid situations such as this by making our terms and conditions very clear on our payment page by including it in the disclaimer which has to be agreed to before the purchase is processed. In addition, the information is included in the confirmation receipt sent immediately after payment. We do apologize again if this was unclear in any way.
Sincerely,
The Spokeo Team