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Chuong M.

Contributor Level

Total Points
169

About Me

A new Motobecane owner bought from BikesDirect.com

How I Can Help

Tell the truth

Interests

One of a kind bikes

2 Reviews by Chuong

  • Tire Rack

5/12/22
Verified site experience

Thanks for making my tire shopping experience short and sweet.

Reason I chose this business:

I've been a long-time customer and you guys have always come through.

  • BikesDirect

8/26/15

Once I got my bike put together, I replied to *******@aol.com shipping email with the following message:

Hi,

I got the bike is great shape. Had it put together and it's been performing great, except for one thing that really bothers me. Please see the attached photo. Instead of a Motobecane logo on the the head stock, I see a Gravity logo. What's going on here?

This the the response I got from *******@aol.com:

Hello,
I am so sorry to see that, luckily the bike is a motobecane and since the motobecanes and gravity's are made in the same factory (4 factories make 99% of all bikes on the market) it looks like it was just a small mix up on there part.
The good news is you have a one of a kind bike and will not see another one like it.
Please let me know if there is anything else I can help with.
Best regards,
Larry@ Bikes Direct

Well it is obvious that my Motobecane frame came from the same factory that puts stickers on the Gravity frames, but is my Motobecane Fantom29 Expert really one of a kind because someone was out of his/her mind the day stickers and frames were passed out at the factory? You be the judge, see attached pic.

I am proud of my Motobecane, but now I have to explain to others about the damn Gravity logo. AND, if I remove it, then that would void the warranty (http://motobecane.com/warranty/). Then on second thought, I don't believe that anyone will warranty the bike purchased at BikesDirect.

I would give the bike a 3 for the one of a kind Gravity logo on a Motobacne, and BikesDirect a 2 for an assinine response.

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Chuong Has Earned 9 Votes

Chuong M.'s review of BikesDirect earned 9 Very Helpful votes

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